Reference

Privacy Policy for Your Account Data

Your wallet checks for DANA, OVO, GoPay and QRIS, login records, device signals, and account edits are handled under this Privacy Policy before you enter the Live Casino…

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CONTACT PATHS

Privacy Contact Routes That Stay Clear

Privacy contact should be simple when your account data is involved. We keep three paths open so you can ask for access, correction, deletion checks, cookie details, or wallet-record clarification without posting…

Live Chat Use live chat inside Menu > Help > Privacy Request when you are logged in. Our team checks identity through your phone number and last wallet rail before discussing account data.
WhatsApp Message our WhatsApp support from 09:00–23:00 WIB if you cannot log in. We ask for your account name, registered phone number, and payment rail, then move privacy cases to the account team.
Email Send longer requests to [email protected] with the subject Privacy Request. Attach only the details we need, such as your account name and the DANA, OVO, GoPay, or QRIS record involved.
ACCOUNT CARE

How We Keep Policy Controls Practical

Small privacy choices matter before any account action. We separate payment records, login checks, cookie settings, and support messages so each team sees only the data needed for its task.

Data We Collect

We collect your account name, phone number, login time, device type, IP region, and wallet rail used. These fields help us match your account to real requests and reduce mistaken account changes.

Wallet Records

DANA, OVO, GoPay, and QRIS entries are kept as transaction references, not as full wallet access. We use receipt codes, time stamps, and account balance links to resolve payment privacy questions.

Cookie Choices

Cookies remember session status, language display, and security checks in your browser. You can clear them through your device settings, though doing so may require a fresh login and phone check.

Account Access

Sensitive privacy requests require identity checks before we share, edit, or remove account data. The usual step is phone verification, followed by a check against your most recent wallet rail.

Retention Timing

We keep account and wallet records only for operational, legal, security, and accounting needs. Older support chats and device logs are reduced or removed when they are no longer needed for those purposes.

Change Requests

You can ask us to correct a phone number, update account spelling, or check deletion status. We answer through the same verified channel so private data is not sent to the wrong person.

Privacy Questions Before You Join

Before you open an account, it is fair to ask what data we collect and how we use it. These answers focus only on the Privacy Policy, including account setup, wallet records, cookies, correction requests, retention, and contact steps. If your question involves local access, our answer will also consider whether local law permits the service in your area.

We collect the account name you choose, your phone number, login signals, device type, and wallet rail if you connect DANA, OVO, GoPay, or QRIS. We use this data for access, security, support, and account requests.

Yes. Contact live chat from Menu > Help > Privacy Request or email [email protected]. We verify your phone number first, then check the account record before sharing or changing personal data.

We keep wallet references such as receipt code, time, amount, and account match. We do not need full wallet access. These records help us resolve balance checks, privacy questions, and security reviews.

Cookies remember your login session, language choice, and security status in the browser. You can remove them in your browser settings, but the next visit may require login and phone verification again.

We keep records while your account is active and for as long as operational, legal, security, or accounting needs require. When a record is no longer needed, we reduce, archive, or remove it.

You can request deletion through live chat, WhatsApp, or [email protected]. Some wallet, security, or accounting records may remain when required by law, dispute handling, or fraud-prevention checks.

Use live chat when logged in, WhatsApp support from 09:00–23:00 WIB, or email [email protected]. Include your account name and registered phone number so we can verify you before answering.

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